During the decoration of balls and flowers, damage to the walls may occur if there is no special place for attaching these structures. If the customer does not provide a special place for fastening, then we are not responsible for these damages.
It is the sole responsibility of the purchaser to receive approval and permission from the hotel, venue, restaurant or space that a set up will be permitted. Shining Event is not responsible for gaining permission for a set up under any circumstances. If an order is placed and a set up is not permitted on the day of the event, Shining Event is not responsible or liable and will not issue a refund.
Outdoor orders are not guaranteed and non refundable for continuous operation in difficult weather conditions. Weather conditions can affect the integrity of the set up and products. Cold weather, warm weather, wind, humidity, rain, sleet, snow, and direct exposure to sunlight can affect the products or the mechanics of the set up.
During events, all responsibility for the safe operation of decorations and structures rests with the client.
It is recommended to supervise children and animals, do not lean on installations, don't shake them. If the installations are outdoors under adverse weather conditions (strong wind, rain), it is not recommended to stay close to the installations in order to avoid possible injuries.